Hotel · Hanoi · Ha Noi Municipality
Phoenix Legend Hotel Hanoi
In the heart of Hoan Kiem, a quiet street in the Old Quarter keeps you close to the lake, cathedral, and shops.
- Central Old Quarter location on a quiet street
- Friendly, attentive staff praised in reviews
- Paid airport shuttle and tour assistance available
7.7
Very good
314 reviews
Booking.com 7.7 · 314 reviews
About
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hanoi sits on Chan Cam Street in the Hoan Kiem district, a quiet lane within the Old Quarter. The lake, cathedral, and shopping streets are within a short walk, and the hotel is about 2.4 km from Union Park. The building houses Vietnamese craft shops and casual bars, with an ATM and currency exchange on site.
The 3-star property offers 24-hour reception, express check-in/out, luggage storage, and a paid airport shuttle. Rooms include air conditioning, soundproofing, minibars, and flat-screen TVs. Guests can arrange tours at the desk, and laundry and dry cleaning are available. Breakfast is served daily, and the front desk can assist with tickets and local advice.
- No smoking on site
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional location — On a quiet street in the Old Quarter, steps from Hoan Kiem Lake, the cathedral, and the shopping district. Most attractions are within easy walking distance.
- Attentive and friendly staff — Guests consistently praise the service, noting helpful recommendations, efficient assistance, and warm welcomes.
- Thoughtful touches and clean rooms — Rooms are described as clean, modern, and well-equipped, with amenities like minibars, work desks, and soundproofing. Guests appreciate the attention to detail.
- Good breakfast selection — The daily breakfast receives positive mentions for variety and quality, with guests calling it 'fab', 'delicious', and 'enjoyable'.
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Worth weighing
4 to weigh- Comfort rating is lower — The Comfort category scores 6.0, notably below other categories, suggesting some guests may find beds or quietness less than ideal, though reviews emphasize the quiet street.
- No pets allowed — The hotel does not permit pets, which may be a limitation for travellers with animals.
- No on-site parking listed — Parking information is not provided, so guests arriving by car may need to use nearby public parking or the paid airport shuttle.
- Value rating below average — The Value category scores 7.0, slightly under the property's overall 7.7, indicating that some guests may feel the price is marginally high for what's offered.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
King Suite
- 1 King-size bed
Triple Room
- Sleeping arrangements for 3 persons
- City view
- Shower
- Bathtub
- Air conditioning
Suite
- 1 King-size bed
- City view
- Shower
- Bathtub
- Air conditioning
Deluxe Family Room
- 1 Single Bed or 1 Double Bed,1 King-size bed
- Shower
- Bathtub
- Air conditioning
Deluxe Room
- 1 King-size bed
- City view
- Shower
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essential
- 24-hour reception
- Express check-in/ -out
- VIP check-in/ -out
- Luggage storage
- Lift
- No smoking on site
- Safe deposit box
- Key card access
- 24-hour security
Comfort
- Air conditioning
- Heating
- Soundproofed rooms
- Flat-screen TV
- Mini-bar
- Electric kettle
- Free toiletries
- Ironing facilities
- Sitting area
- Patio
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Massage
- Fax/Photocopying
- Currency exchange
- ATM/Cash machine
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.7/10 from 314 reviews
Booking.com · 7.7 · 314 reviews
7.7Verified guest“We stayed four nights in a double room with thoughtful touches. The breakfast was great every day. The location was incredible – right in the center, near the airport, the lake, the shopping district, and the historic quarter, all on a quiet street.”
7.7Verified guest“The breakfast choices were fab.”
7.7Verified guest“The units come with thoughtful touches.”
7.7Verified guest“A nicely decorated room with thoughtful touches and plenty of amenities. The room was big with a large window giving lovely views. Staff were kind and helpful. Breakfasts were enjoyable and dining options fabulous. The location in the heart of the tourist area was marvellous and unbeatable.”
7.7Verified guest“Right in the center of the city, very convenient. We loved the service and staff.”
7.7Verified guest“A perfect area, good location just off the center of Hanoi, with the church, lake, and restaurants nearby. The unit was tastefully decorated and neat, with a great breakfast, a clean bathroom, and a hairdryer.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Hoan Kiem Lake: About a 10-minute walk from the hotel, the lake is a central Hanoi landmark with a scenic promenade and the iconic Turtle Tower.
Old Quarter: The hotel sits in the heart of the Old Quarter, where craft shops, casual bars, and street food abound. The cathedral is also within easy walking distance.
Union Park: 2.4 km from the hotel, Union Park offers a green escape from the city bustle.
14A Chan Cam Street, Hoan Kiem Dist, Hanoi, Ha Noi Municipality, NULL, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 06:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 18 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is from 06:00 to 12:00.
Does the hotel allow pets?
No, pets are not allowed at Phoenix Legend Hotel Hanoi.
Is there an airport shuttle?
Yes, a paid airport shuttle is available. The hotel can arrange pick-up and drop-off.
What amenities are in the rooms?
Rooms feature air conditioning, soundproofing, minibars, flat-screen TVs, electric kettles, and free Wi-Fi. Some rooms offer city views or balconies.
Is breakfast included?
Breakfast is served daily. Details on inclusion or cost are not specified in our data.
The bottom line
Phoenix Legend Hotel Hanoi earns its place as a solid Old Quarter choice, with a prime location on a quiet street, friendly staff, and clean, well-equipped rooms. The lower comfort score and lack of parking are worth weighing, but for most travellers, the location and service make up for it.
7.7Based on 314 reviews and Stay Atlas analysis
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